Reliable. Safe. Fast.
360° service from UFSK-OSYS
Maximum performance and availability
for smooth OR management
The long-term satisfaction of our customers is our top priority. That is why our customer service does not end with the commissioning of the operating room equipment – we accompany you throughout the entire service life of your OR equipment and ensure maximum performance and availability of your UFSK-OSYS equipment. So you can concentrate fully on the important things.
For a safe feeling. Guaranteed.
Every UFSK-OSYS product is developed and manufactured to the highest quality standards. Should a technical defect nevertheless occur, our service includes not only the free-of-charge elimination of the technical defect within the one-year warranty period, but also the maintenance of your operating procedure by providing a replacement unit during maintenance or repair.
for a long service life
With the UFSK-OSYS maintenance service, you are in the best hands with your UFSK-OSYS device. Maintenance and care have been proven to make a significant contribution to maintaining the value of your device. That’s why we take care to ensure that it remains in perfect working order, regardless of its age or the number of surgeries performed.
Make a maintenance appointment – your UFSK-OSYS service representative will advise you in a personal meeting on-site about what measures need to be taken to ensure a long service life.
In addition, we offer you a maintenance contract for your UFSK-OSYS unit at a fixed annual price plus VAT and materials. Our field service automatically notifies you of the scheduled maintenance when it is due and arranges an appointment with you. This makes compliance with the legal requirements for the maintenance and servicing of a medical device in accordance with the MPBetrV and the requirements for your quality management system a breeze. If a service visit is necessary outside the maintenance cycle, you benefit from the favorable maintenance contract flat rate per device for travel and working time.
UFSK-International OSYS stands for customer proximity and comprehensive support all over the world. Through our global sales and service network, we are always there for you when you need us and can flexibly adapt to your individual requirements. We guarantee fast and reliable support and are regularly at your side with our worldwide service trips to personally assist you with the commissioning and maintenance of our products.
Optimum repair of your UFSK-OSYS device ensures that it retains its value. Rely on the competence and expertise of your UFSK-OSYS service employee.
Only original parts are used for maintenance and repair. In this way, we ensure that your UFSK-OSYS device fits perfectly and functions without any problems. Original parts are available up to 10 years after model discontinuation.
Do you need help?
Request technical service
If you need our support, please feel free to contact us directly! It is important that you provide us with your phone number and serial number so that we can contact you later and familiarize ourselves with your device in advance.