For full functionality of this site it is necessary to enable JavaScript. Here are the instructions how to enable JavaScript in your web browser.

Customer Service

Warranty
Every UFSK-OSYS product is rigorously tested during the manufacturing process to ensure the highest standard of quality.  In the unlikely event that you experience a technical defect in one of our products, we will provide you immediate product repair or replacement within the standard one-year warranty period.

The warranty period is valid for one year from the date of delivery.

Maintenance and Service
We strive to provide the highest quality service available on the market today.

Regular maintenance is undoubtedly the most effective way to ensure the proper functioning and performance of your device.  We are proud to offer you service options that will keep your device in top-shape regardless of age or use.  

During a service visit, a UFSK-OSYS technician will fully discuss with you the details of your maintenance needs so that you can decide the most cost effective solution for your device.  We will also provide you clear, detailed explanations and statements of all agreed upon services if requested.

The service technician will provide you first-hand information about new developments in technology at UFSK-OSYS, and will give you the opportunity to participate in our product accessory program.

Make a service appointment today.

With our service contract special offer, your surgical table or chair maintenance costs are all handled for a yearly fixed price - excluding taxes and materials.  When it is time for your annual maintenance, we will contact you as a reminder to schedule an appointment.  Our annual service contract will automatically keep your device up to date with all legal maintenance and quality management requirements.

Should you require services outside of your scheduled visit, you will only have to pay travel and labor for each device.

Contact us today for your personalized service contract offer.

Repair
Keeping up-to-date with any needed repairs ensures that your device will maintain its value for the longest time possible.  You can rely on the expertise of our service technicians to solve any technical problem that you encounter.

Loaner Service
Keeping your clinic fully operational is our top priority. If the repair or maintenance of one of your devices has the potential to create any downtime, we will gladly provide you a loaner unit.

Genuine Parts
All maintenance and repairs will be performed exclusively using our original parts.  This will ensure the proper and safe functioning of our devices.  Parts are available up to 10 years after the production on a model has stopped.

Trade-In

Take advantage of our trade-in program, which provides you the opportunity to get decreased purchase prices for new UFSK-OSYS devices with the trade-in of your older equipment.

Request a trade-in offer today.